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How dewa6 Handles Your Personal Data

Your account information, wallet details and activity on dewa6 are handled with clear purpose and stored only for as long as they're needed.

Account data protectedDANA, OVO, GoPay wallet privacyYour rights, clearly statedContact path for data requestsIndonesia-applicable scope
dewa6 How dewa6 Handles Your Personal Data
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply security measures at every layer where your data moves — from the moment you log in to when a GoPay or OVO withdrawal is confirmed. Access to personal data within our systems is restricted to staff who need it to run your account. We review data retention periods regularly so we're not holding information longer than necessary. Cookies on the dewa6 site are used to keep your session active and to remember your device so returning logins move faster — you can adjust cookie preferences through your browser settings at any time.

Account Security

Login sessions are protected by OTP verification. If a new device tries to access your account, you'll receive a confirmation prompt before access is allowed.

Cookie Use

We use session cookies to keep you logged in across pages and to speed up returning access on mobile. No tracking cookies are shared with ad networks without your consent.

Data Retention

We keep account and transaction records for the period required by applicable rules. Once that period ends, data is deleted or anonymised from active systems.

Your Right to Request

You can ask to see, correct or delete your personal data at any time. Requests are handled through live chat or email, and we confirm receipt before processing begins.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct or delete the personal data we hold, our support team handles these requests directly. Send your request through any of the channels below and include your registered account details so we can locate your record quickly. We aim to respond to all data requests within the timeframe required by applicable rules.

Team online

Live Chat

Reach the support team through the live chat widget in your account dashboard. Mention 'data request' and a team member will route it to the right desk.

Email Support

Send your privacy or data request to our support email address found in your account settings. Include your registered name and account ID for faster handling.

Account Help Centre

The Help Centre in your account menu has a dedicated data and privacy section where you can submit a formal request form directly tied to your profile.

Common Questions About Your Privacy on dewa6

These are the questions we hear most often about how personal data works on this platform. If your question isn't covered here, reach out through live chat or the Help Centre and we'll give you a direct answer tied to your account.

We collect your name, contact details, device information and, when you link a payment method like DANA or OVO, the wallet reference needed to process your transactions.

We do not sell your data. We share it only with payment processors like GoPay or OVO to complete transactions, and with service providers who help us run the platform securely.

Send a request through live chat or the email address in your account settings. Include your registered account ID so we can locate and compile your data accurately.

Yes. Submit a deletion request through the Help Centre or support email. We process it within the timeframe local rules require and confirm once it's done.

Wallet data is used only to confirm and match payment transactions to your account. We do not store full credentials, and payment data is handled in line with each provider's security standards.

We use session and functionality cookies to keep your login active and speed up returning access on mobile. You can manage or disable cookies through your browser settings at any time.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.